What our clients have
to say about VOX
 

VOX Network Solutions has redefined support for Heavenly Valley Resort.  From sales to engineering, install to support, the team at VOX has demonstrated a superior understanding of the technology."

Frank Abella

Director of IT

Heavenly Mountain Resort

 
 



OUTSTANDING, INNOVATIVE TECHNOLOGY

PERSONALIZED SOLUTIONS

LASTING RELASHIONSHIPS

That’s our formula for success – for your business, and for ours. At VOX, we are committed to understanding your specific needs, providing you with the best technology available, and backing everything up with our stellar team of experienced pros.

While we pride ourselves in offering excellent, leading-edge products and services, it is the quality of the long-term relationships we form that really sets us apart in the industry.

We know that our business is dependant upon how our people deal with your people. In order to deliver beyond client expectations and forge lasting relationships, our company core values are firmly rooted in pride of task ownership. We insist that our proactive sales, operations and service teams are comprised solely of reliable individuals with extensive product knowledge and expertise, unflagging integrity and their own solid work ethic.

It is this commitment to client fulfillment which has enabled us to cultivate over the years an impressive customer base of top-rated companies, including Altera, SAVVIS, Jackson Rancheria Casino and Thomas Weisel.


“VOX is one of Nortel’s fastest growing partners, and we understand why:  Their dedication to superior service is impressive, as reflected in the high customer satisfaction ratings they received in the results of a recent Nortel survey. We appreciate their customer-driven approach and their commitment to integrity, as well as their ability to deliver on advanced applications.”

Dave Scolini, Director of Sales, Nortel Networks

 

“Being successful a director of a global telecommunications enterprise requires capable and swift partnerships. VOX Network Solutions’ technical prowess is unsurpassed in the Telecommunications Industry. Their keen vision regarding the future of telephony blending with IP transport and application-driven services has enabled SAVVIS to prepare for the upcoming demands of our industry; easier, faster, cheaper, more reliable. The relationships that VOX has established, both internal to SAVVIS and externally in support of our geographic footprint, are pillars upon which our voice enterprise will flourish and continue to be the fundamental services our staff relies on to complete our mission of servicing our customers.” 

Angela Imming, Director Telecommunications, SAVVIS


“I enjoy working with all the people at VOX Network Solutions, from Sales & Operations to Engineering and Remote. Our Migration into VOIP has been seamless because everyone at VOX is knowledgeable and experienced so they do the job right the first time.  This is why I trust VOX to maintain Technology Credit Union’s Telephony network.  They have never let me down.”

Quan Dang, Telecom Manager, Technology Credit Union

 

“VOX comes through time and time again because they put the needs of their clients first. Their Client Portal is a valuable tool which enables me to open and track tickets, check outstanding balance, and better manage our telephony network from a billing and project standpoint.   With the Client Portal, I don’t have to rely on someone else to provide me the information I need when I need it. It is right at my fingertips. VOX Network Solutions provides the highest level of professionalism and customer service I expect from an Authorized Nortel Partner. Top to bottom, VOX is a first rate organization.”

Bill Provax, Global Voice Telecommunications Architect, Altera

 

“In order to do what we do and stay competitive, Genesys must depend upon a unified communications provider that has a variety of system skills and the ability to work with a wide diversity of products.  We are confident in VOX Network Solution’s ability to provide the right mix of valued, next-generation products, as well as the crucial support we need to run our business seamlessly.”

Chris Romero, Engineering Operations, Genesys Telecommunications, Inc.

 

“VOX Network Solutions has redefined support for Heavenly Valley Resort.  From sales to engineering, install to support, the team at VOX has demonstrated a superior understanding of the technology.  Our Call Pilot deployment, for instance, was smooth and seamless, exemplifying VOX’s ability to execute – on time, on budget and always with a great attitude.”

Frank Abella, Director of IT, Heavenly Mountain Resort

 

“VOX is the vendor for me. Their account Management is superior on many levels.  VOX has the experience, customer service, follow up and over all attention to detail, this is what separates VOX from other Nortel Vendors. We have done multiple upgrades and projects and they have been completed in a timely manner.  They put our company first and are very accommodating to our company’s business needs.”

Mary Watson, Technical Support Supervisor for IT, Packard Foundation